Terms And Condition

Effective Date: 14 February 2026
Welcome to Arveeta Jewellery Store (“Arveeta”, “we”, “our”, “us”).

By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, you must not use our website or services.

1. About Us

Arveeta Jewellery Store is an online and/or physical jewellery retailer offering gold, silver, diamond, gemstone, and fashion jewellery. These Terms govern your use of our website and the purchase of any products from us.

For any questions, you may contact us at:
Email: [your email address]
Phone: [your contact number]
Address: [your business address]

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Products and Pricing

3.1 Product Description

We strive to ensure that all product descriptions, images, weights, and prices are accurate. However:

  • Colours may slightly vary due to lighting and screen settings.

  • Jewellery weight may have minor variations.

  • Handmade items may differ slightly from images.

3.2 Pricing

  • All prices are listed in [Currency].

  • Prices may change without prior notice.

  • Making charges, taxes, shipping, or custom duties may apply separately where applicable.

  • In case of pricing errors, we reserve the right to cancel or refuse any order placed at the incorrect price.

4. Orders and Payment

4.1 Order Confirmation

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance. We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities per customer.

  • Request additional verification.

4.2 Payment Methods

We accept payments via:

  • Credit/Debit Cards

  • UPI/Bank Transfer

  • Online Payment Gateways

  • Cash on Delivery (if applicable)

Orders will only be processed after successful payment confirmation.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Risk of loss passes to you upon delivery confirmation.

  • Customers must provide accurate shipping details.

If a package is returned due to incorrect address, additional shipping charges may apply.

6. Returns, Exchange & Refund Policy

6.1 Return Eligibility

We accept returns under the following conditions:

  • Product must be unused and in original condition.

  • Return request must be made within [X] days of delivery.

  • Original invoice and packaging must be included.

6.2 Non-Returnable Items

The following items cannot be returned:

  • Customized or engraved jewellery.

  • Earrings (for hygiene reasons).

  • Items purchased during clearance sales.

6.3 Refunds

  • Refunds will be processed after inspection of the returned item.

  • Refunds may take 7–14 business days to reflect.

  • Shipping charges are non-refundable unless the error is ours.

7. Cancellations

  • Orders may be cancelled within [X] hours of placing the order.

  • Customized orders cannot be cancelled once production has started.

  • Refunds for cancellations will follow our refund policy.

8. Warranty and Product Care

We may provide limited warranty on selected items covering manufacturing defects only.

Warranty does NOT cover:

  • Normal wear and tear

  • Scratches or damage due to misuse

  • Accidental damage

  • Improper storage

Customers are advised to follow proper jewellery care guidelines provided on our website.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Designs

  • Product images

  • Text

  • Graphics

is the exclusive property of Arveeta Jewellery Store and protected under intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to hack, disrupt, or damage the website.

  • Provide false information.

  • Engage in fraudulent activities.

Violation may result in legal action and termination of access.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid for the product purchased.

  • We are not responsible for allergic reactions due to metal sensitivity.

12. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and maintaining confidentiality.

13. Force Majeure

We are not responsible for delays or failure in performance due to events beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Strikes

  • Supply chain disruptions

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Your Country/State].

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].

15. Amendments to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Arveeta Jewellery Store
Email: [help@arveeta.com]
Phone: [+91 79039-00968]
Address: [Unit-305, Tower-A Sapce ITech Park Sector-49 Sohna Road, GURUGRAM, HR]

If you’d like, I can now also write:

  • Privacy Policy

  • Refund Policy (separate page)

  • Shipping Policy

  • About Us page

  • Return & Exchange page

  • Disclaimer page

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