Shipping Policy

Effective Date: 14 February 2026

Welcome to Arveeta Jewellery Store. We are committed to delivering your jewellery safely, securely, and on time. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

Please read this policy carefully before placing your order.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Customized, engraved, or made-to-order jewellery may require 7–21 business days for production before shipping.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons (festivals, sales, new launches), processing times may be slightly longer.

Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Locations

We currently ship to:

  • Domestic locations within [Your Country]

  • Selected international destinations (if applicable)

If your country is not listed at checkout, please contact us before placing your order.

3. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Order value

  • Product weight

  • Shipping method selected

We may offer:

  • Free shipping on orders above [X amount]

  • Standard shipping charges for orders below the free shipping threshold

  • Additional charges for express delivery (if available)

Shipping charges, if applicable, will be clearly displayed at checkout before payment.

4. Estimated Delivery Time

Delivery timelines are estimates and may vary depending on your location.

Domestic Orders

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (if available)

International Orders

  • Standard International Shipping: 7–21 business days

  • Delivery time may vary depending on customs clearance.

Please note that delivery time includes only shipping time and does not include order processing or customization time.

5. Secure Packaging

At Arveeta Jewellery Store, we prioritize safety and discretion.

  • All jewellery is securely packed in protective packaging.

  • High-value items are shipped in tamper-proof packaging.

  • Packages are insured (where applicable) for transit protection.

We ensure that your jewellery reaches you in perfect condition.

6. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email or SMS.

  • You can track your shipment through the courier’s website.

  • If you do not receive tracking details within the expected timeframe, please contact us.

7. Delivery Attempts

Our courier partners will typically attempt delivery 2–3 times.

If:

  • You are unavailable at the time of delivery, or

  • The delivery address is incorrect,

the package may be returned to us. In such cases:

  • Re-shipping charges may apply.

  • Refunds will exclude shipping fees.

8. International Shipping & Customs

For international orders:

  • Customers are responsible for any customs duties, taxes, or import charges.

  • These charges are not included in the product price or shipping fee.

  • Customs clearance delays are beyond our control.

Please check your country’s import regulations before placing an order.

9. Incorrect Address

Customers must provide accurate and complete shipping details.

Arveeta Jewellery Store is not responsible for:

  • Delays caused by incorrect addresses

  • Failed delivery due to incomplete contact details

If you realize you entered an incorrect address, contact us immediately. Address changes may not be possible once the order is shipped.

10. Lost or Damaged Packages

If your package:

Arrives Damaged:

  • Contact us within 24–48 hours of delivery.

  • Provide clear photos of the package and product.

  • Do not discard the packaging until the issue is resolved.

Is Lost in Transit:

  • We will initiate an investigation with the courier.

  • Resolution may take 7–14 business days.

  • Replacement or refund will be provided after confirmation from the courier.

We are not responsible for packages marked as “Delivered” by the courier but claimed as not received unless proven otherwise.

11. Delays Beyond Our Control

Delivery delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Government regulations

  • Strikes

  • Public holidays

  • Customs processing

  • High seasonal demand

Arveeta Jewellery Store is not liable for delays caused by such unforeseen circumstances.

12. Signature on Delivery

For high-value jewellery orders:

  • A signature may be required upon delivery.

  • Please ensure someone is available at the shipping address to receive the package.

If delivery is refused, additional charges may apply.

13. Partial Shipments

In rare cases:

  • Items in your order may be shipped separately.

  • You will receive separate tracking numbers.

  • No additional shipping charges will be applied unless specified.

14. Shipping Restrictions

We reserve the right to:

  • Cancel orders to high-risk delivery locations.

  • Refuse shipping if fraudulent activity is suspected.

  • Delay shipping for additional verification if required.

15. Contact Us

If you have any questions regarding shipping, please contact:

Arveeta Jewellery Store
Email: [help@arveeta.com]
Phone: [+91 79039-00968]
Address: [Unit-305, Tower-A Sapce ITech Park Sector-49 Sohna Road, GURUGRAM, HR]

Thank you for choosing Arveeta Jewellery Store. We appreciate your trust and strive to deliver your jewellery with care, security, and excellence.

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